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Thursday, August 23, 2012
Guest article - OTRS on Wikimedia
The following is from one of the Guerrilla Skeptics on Wikipedia team, Vera de Kok, all the way from The Hague. We are a team that has all different skill sets, which is why we need each other (and you). Vera is the expert in all things Wikimedia Commons related. She is very patient with us lowly text only editors (I'm #1 on the list) and helps explain licensing rules on Wikipedia, sometimes over and over (to me mainly). Anyway, here she is explaining what OTRS is.
When you place media files
on Wikipedia, they have to have a free license, because Wikipedia is
a free encyclopedia . This is easy when you yourself have created the
photograph, or when it has been published under the right
CreativeCommons license on Flickr.
But sometimes images
are send in by third parties, and that can raise some red flags;
especially when those pictures have been published before on the web.
For these kinds of situations we have the OTRS system. Which stands
for Open-source Ticket Request System. This system processes e-mails
that verify if the owner of the photographs really has agreed to the
In order to process
tickets quickly, the standard form should be used:
hereby affirm thatCHOOSE
(name here) am]
holder's name) is]the
creator and/or sole owner of the exclusive copyright of[SPECIFY
THE WORK HERE - describe the work to be released in detail, attach
the work to the email, or give the URL of the work if online]
CHOICE; SEE BELOW FOR MORE INFORMATION ON TYPE OF LICENSE: [publish
that work under the free license "Creative Commons
Attribution-ShareAlike 3.0" (unported) and the GNU Free
Documentation License version 1.3 (with no invariant sections,
front-cover texts, or back-cover texts).]
acknowledge that by doing so I grant anyone the right to use the work
in a commercial product or otherwise, and to modify it according to
their needs, provided that they abide by the terms of the license and
any other applicable laws.
am aware that this agreement is not limited to Wikipedia or related
am aware that I always retain copyright of my work, and retain the
right to be attributed in accordance with the license chosen.
Modifications others make to the work will not be claimed to have
been made by me.
am aware that the free license only concerns copyright, and I reserve
the option to take action against anyone who uses this work in a
libelous way, or in violation of personality rights, trademark
acknowledge that I cannot withdraw this agreement, and that the work
may or may not be kept permanently on a Wikimedia project.
NAME AND DETAILS (to allow future verification of
AUTHORITY (Are you the copyright-holder, director, appointed
representative of, etc.)] [DATE]
Translations of this
form into other languages are also available here.
The standard license
in a CreativeCommons-Attribution-ShareAlike 3.0
license. But you can choose one that is also on
the list. Be sure to not
forget the version number of the license, because forgetting that
makes it invalid.
This has to be send
If the author of the photograph has not send the permission directly
to this e-mail address but to you, you have to forward it along with
a link to where the file is posted on Commons and by include
headers. This is a bit tricky the first
time, here are instructions on how to do that in some of the more
popular e-mail clients:
If you use another
e-mail client, try googling “[client name] + include full headers”
and you will very likely find instructions. Once you have send the
e-mail to the OTRS system, you may want to include the otrs
pending-template on the file
page to let patrollers know it’s already coming.